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Date/Time: Tue, 26 Nov 2024 16:44:31 +0000

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Only showing sim account and be logged in rithmic apex data

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[2023-11-04 19:40:29] #1 [Go To First Post]
Amberstone Investments - Posts: 4
Please i need help, im logged on the apex trade service on sierra chart everything works when i go to trade activity log it show my apex account but only there, when i go to the trade menu it only shows the sim, i try to switch to live but it doesnt show the account either


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[2023-11-05 19:49:09] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17182
Make sure Trade Simulation Mode is disabled: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes If you still do not see the account listed on the Trade Window it is because Rithmic is not sending it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-05 19:49:14

[2023-11-05 19:52:47] #3 [Go To First Post]
Amberstone Investments - Posts: 4
The funded account is sim becouse is 1 phase, i already try to turn off sim and the account is not there

[2023-11-05 19:59:02] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17182
Contact Rithmic about this. We cannot help with it. They are not sending any accounts. And whatever accounts you see in the Trade Activity Log are irrelevant. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-11-05 20:12:39] #5 [Go To First Post]
Amberstone Investments - Posts: 4
But what is the problem? If i wait for the week start you think this will solve

[2023-11-06 12:40:26] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 17182
If you still do not see the account listed on the Trade Window it is because Rithmic is not sending it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-11-09 03:29:35] #7 [Go To First Post]
Ticks - Posts: 183
Did you read and follow the Apex instructions to open RTraderPro and log into the platform first and sign all the user agreements? Once you have completed that. Reopen RTraderPro and log into the platform. If you see your Apex accounts in RTraderPro, then they will show up in Sierra Charts.

To post a message in this thread, you need to log in with your Sierra Chart account: