Support Board
Date/Time: Tue, 26 Nov 2024 17:25:52 +0000
Unable to activate trial using phone number.
View Count: 284
| [2023-11-04 02:20:32] |
| gadd1el - Posts: 1 |
|
Hello, I am unable to activate the trial using my phone number. I did not recieve the text message when using the trial activcation function. Now if I try, it reads: "{"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to SMS number. Further tries not allowed."}" Can my trial be activated? Please and thank you, Gadd1el |
| [2023-11-05 19:56:04] |
| Sierra_Chart Engineering - Posts: 17182 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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