Support Board
Date/Time: Tue, 26 Nov 2024 17:20:42 +0000
connection issue after activating services
View Count: 282
| [2023-11-02 15:10:27] |
| User996021 - Posts: 4 |
|
Hi, i started getting errors on connection in my message log after activating NYMEX package (no mkt depth). however, i am able to receive data. I've also tried restarting my sierrachart a few times, but not sure why this is happening. didnt have this error message prior to activating NYMEX (was on CME with mkt depth). Not sure if this issue is temporary or will persist - the window keeps popping up. Any thoughts please? Thank you. HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-11-02 23:06:09.538 *
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (2) | CloseSocket call. | 2023-11-02 23:06:09.553 HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (2) | Closed. | 2023-11-02 23:06:09.554 HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (2) | Creating socket. Using TLS 1.2. | 2023-11-02 23:06:28.546 HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (2) | New receive buffer size: 0 | 2023-11-02 23:06:28.546 HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (2) | Connecting to IP: 38.79.0.89. | 2023-11-02 23:06:28.546 HTTPS connection ID:30 to www.rithmic.com:443 for request ID:30 (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-11-02 23:06:29.534 * HTTPS connection ID:30 to www.rithmic.com:443 for request ID:30 (1) | CloseSocket call. | 2023-11-02 23:06:29.553 HTTPS connection ID:30 to www.rithmic.com:443 for request ID:30 (1) | Closed. | 2023-11-02 23:06:29.553 HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (1) | Creating socket. Using TLS 1.2. | 2023-11-02 23:06:48.442 HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (1) | New receive buffer size: 0 | 2023-11-02 23:06:48.442 HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (1) | Connecting to IP: 38.79.0.89. | 2023-11-02 23:06:48.442 HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-11-02 23:06:49.586 * HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (2) | CloseSocket call. | 2023-11-02 23:06:49.596 HTTPS connection ID:31 to www.rithmic.com:443 for request ID:31 (2) | Closed. | 2023-11-02 23:06:49.596 HTTPS connection ID:33 to www.rithmic.com:443 for request ID:33 (2) | Creating socket. Using TLS 1.2. | 2023-11-02 23:07:08.433 HTTPS connection ID:33 to www.rithmic.com:443 for request ID:33 (2) | New receive buffer size: 0 | 2023-11-02 23:07:08.433 HTTPS connection ID:33 to www.rithmic.com:443 for request ID:33 (2) | Connecting to IP: 38.79.0.89. | 2023-11-02 23:07:08.433 HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-11-02 23:07:09.488 * HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (1) | CloseSocket call. | 2023-11-02 23:07:09.508 HTTPS connection ID:32 to www.rithmic.com:443 for request ID:32 (1) | Closed. | 2023-11-02 23:07:09.508 Date Time Of Last Edit: 2023-11-02 15:11:43
|
| [2023-11-02 15:12:57] |
| Sierra_Chart Engineering - Posts: 17182 |
|
This is a Rithmic connection issue. You can disregard it. To prevent the message log from appearing, refer to: Message Log: Preventing Message Log from Automatically Opening Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-02 15:19:02] |
| User996021 - Posts: 4 |
|
many thanks!
|
To post a message in this thread, you need to log in with your Sierra Chart account: