Support Board
Date/Time: Wed, 27 Nov 2024 02:34:45 +0000
Incorrect curency value per tick in FXCM CFDs
View Count: 987
| [2014-07-22 06:49:55] |
| User25311 - Posts: 32 |
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There are a bug in the profit/loss calculation for many CFDs. I think the problem is in the "Currency Value Per Tick" value for the symbols. For example in the Sierra Chart default setup the FRA40 CFD have a 1.0 "Currency Value Per Tick", but if we look in the FXCM product guide we see that the FRA40 have a 0.1 value. If I change manually the tick value for the necessary symbols the problem looks solved on the Trade Activity Log. But when I open a trade the problem remains in the real time p/l calculation, in the chart. For example when a I have a real (in the broker) open loss of 10€, the chart shows a loss of 100€. Any solution? Thanks Date Time Of Last Edit: 2014-07-22 06:50:56
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Private File |
| [2014-07-22 07:26:27] |
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Thank you for pointing this out. We have corrected the Symbol Settings. Update them by following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Be sure to apply them to the existing charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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