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Date/Time: Tue, 26 Nov 2024 18:41:37 +0000



Non Professional Discount

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[2023-11-01 00:21:43]
User446764 - Posts: 4
I have linked a live futures trading account and have completed the documentation related to nonprofessional status. However I have not been able to receive the discount for nonprofessionals for the Denali data feed. Thank you.
[2023-11-01 14:27:51]
John - SC Support - Posts: 36300
You are setup with the "Full CME Group for Non-Professional Trading Accounts", although you currently have this exchange deactivated, so it will not renew next month. And you are setup as a "Non-Professional" as far as the agreements for the CME Group and you have connected to your live, funded futures trading account so your "Verified Until" date is now 2023-11-29.

Therefore, we do not understand the question you are asking. If you are having an issue getting real-time data for the CME Group, then please let us know the specific issue. But as far as your account, you are all set.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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