Support Board
Date/Time: Tue, 26 Nov 2024 18:21:52 +0000
Sierra chart installer
View Count: 266
| [2023-10-30 12:00:44] |
| Archi88 - Posts: 1 |
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Recent Software update with errors, now some of mny settings on the charts are missing. I have tried to update again but the same issue is encountered
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| [2023-10-30 16:14:51] |
| John - SC Support - Posts: 36300 |
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What is the exact error you are getting when you update - or better yet, after you update and it fails, select the button in the top right of the installer window for "Send Log to Support" and let us know that this is done by posting in this thread. But an update problem should not affect your chart settings, or any other settings, at all as we never overwrite those files. What settings on your chart are "missing"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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