Support Board
Date/Time: Tue, 26 Nov 2024 18:37:33 +0000
Not Connecting the cqg account: amount is paid but am not able to connect cqg
View Count: 258
| [2023-10-29 11:57:05] |
| User831007 - Posts: 5 |
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-Notice: Your Services Balance of 11.50 USD is too low to cover next months fee of 34.25 USD for your account. Which includes 34.25 USD for the Denali Exchange Data Feed (Activate/Deactivate Denali Exchange Data Feed Features). For a complete list of recurring services, refer to this page. You will need to make a payment of 23 USD. - 2022-05-16: Support for market data direct from CQG for CME Group and EUREX data is not supported in versions 2394 or higher. For details, refer to: Version 2394. This does not affect Trading. For market data for these exchanges, the Denali Exchange Data Feed is required. - 2022-03-01: Fully independent and zero transaction fee Teton Order Routing Service now available! For complete details refer to, Teton Order Routing Service. - Date 2022-02-23: Important information about historical tick data for CME and EUREX exchanges relating to CQG provided historical tick data: Version 2351. - Date 2022-02-01: New NASDAQ TotalView data feed available for entire Sierra Chart user base. Provides Realtime and delayed data for NASDAQ/NYSE/AMEX stocks. - Notice: Upcoming changes starting January 1, 2021, regarding historical Intraday and Daily data affecting CQG, Interactive Brokers. |
| [2023-10-29 20:16:59] |
| Sierra_Chart Engineering - Posts: 17182 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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