Support Board
Date/Time: Tue, 26 Nov 2024 18:21:14 +0000
Version 2560 Spreadsheet cell J94 not working
View Count: 373
| [2023-10-28 11:45:38] |
| User104854 - Posts: 456 |
|
I recently installed version 2560. I was previously using 2504. I use cell J94 in the spreadsheet for trading study (J94 is the last working entry order price) and it is not working properly in version 2560. When I place an order in this version the cell does nothing. No update on the price that the order is at. In version 2504, every time I place an order or move an order it updates the price every single time. Works great. 2560? Nothing. Doesn't work. Now I've had to go back to 2504 where it works. Can you fix this please? J96 may not be working either. I didn't have time to review it. Thank you. Date Time Of Last Edit: 2023-10-28 12:20:32
|
| [2023-10-29 19:51:29] |
| User104854 - Posts: 456 |
|
I just received an email that there was a response to this but I don't see anything. Did someone respond? Thanks.
|
| [2023-10-29 20:10:37] |
| Sierra_Chart Engineering - Posts: 17182 |
|
This functionality is determined to work properly. There is no problem with it and it has not changed either. Make sure the order that you are entering and modifying is actually the most recent order. We recommend testing in Trade Simulation Mode. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-29 20:11:03
|
| [2023-10-30 12:29:45] |
| User104854 - Posts: 456 |
|
Yes it appears to be working. It was not working the other day for some reason. Sorry about that and thank you for the reply.
|
| [2023-10-30 21:19:12] |
| User104854 - Posts: 456 |
|
Ok I think I've figured it out. It seems to be working live but it's not working on replay. On version 2504 it works on replay just fine. 2560 it does not. Both cells, J94 and J96 are not updating on replay. Can you review and fix it please? |
| [2023-10-31 00:00:30] |
| User104854 - Posts: 456 |
|
Just tried it again. It's definitely not working on replay. I have references that use these cells for placing and cancelling orders. I can send you a video of it working on 2504 and not working on 2560 if it helps. Please fix. Date Time Of Last Edit: 2023-10-31 00:02:32
|
| [2023-11-01 00:18:15] |
| Sierra_Chart Engineering - Posts: 17182 |
|
Try version 2561 but we do not see why it would matter. We can still not reproduce the issue during a replay.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: