Support Board
Date/Time: Tue, 26 Nov 2024 18:40:28 +0000
Sierra Chart Crash when I enable a specific feature in a study
View Count: 465
| [2023-10-27 10:31:08] |
| User733263 - Posts: 7 |
|
Sierra Chart crashes immediately when I enable "EmojiZone Visualization" Off to any of the available options in a study called "ET Price Rejector PRO" This is a licensed custom study for which I have a valid license key. Attached is the picture where I select any of the options. The Sierra chart shut down immediately without saving charts. |
| [2023-10-27 14:10:20] |
| Sierra_Chart Engineering - Posts: 17182 |
|
Do you mean it crashes immediately, upon selecting one of those options, or does this happen after pressing Ok or Apply?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-27 14:10:41
|
| [2023-10-28 07:16:32] |
| User733263 - Posts: 7 |
|
Right after pressing ok or apply. I reinstalled previous version 2540 to make it work. It since works fine. But does not work on version above that.
|
| [2023-10-28 08:56:01] |
| christian Arnaud Wandji - Posts: 1 |
|
hello everyone, I have an issue with my chartbook on Sierra, as I open the chartbook as outcome I become the chart price but not the Market profile. please could you help me sole this problem? Thanks. |
 Market Profile 3.png / V - Attached On 2023-10-28 08:42:31 UTC - Size: 257.09 KB - 89 views Private File |
| [2023-10-30 15:06:35] |
| John - SC Support - Posts: 36300 |
|
We are not seeing any issue with the chartbook you have given us. Everything is showing up properly. Start by resetting your vertical scale by following these instructions: Chart Scale and Scale Adjusting: Resetting the Scale Then scroll back your chart and see if you can view the profiles further back in time and that it is not just a horizontal scaling issue. -- Separately - you have posted this in an existing thread that is completely unrelated to your question. Please start a new thread when you have an issue to post. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: