Support Board
Date/Time: Tue, 26 Nov 2024 19:37:30 +0000
data issues
View Count: 925
[2023-10-24 20:21:06] |
NandoB - Posts: 8 |
Seems sierra chart was able to unclogged the pipes. Too bad, it took the whole day. Thanks! π€πΊπΈ |
[2023-10-24 20:42:42] |
Sierra_Chart Engineering - Posts: 17182 |
No!: Seems sierra chart was able to unclogged the pipes. Too bad, it took the whole day.
Thanks! There are no problems at all on the Sierra Chart side and never were. These issues are strictly, on the user side due to connectivity or other issues. There was never a problem like this on our side. We did absolutely nothing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-24 20:44:40
|
[2023-10-24 20:44:18] |
Sierra_Chart Engineering - Posts: 17182 |
This entire thread, is strictly due to connectivity problems, on the users side. Regarding this image: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=89585 We have no idea what you are trying to show here and it is disregarded. It does not meet our requirements. Refer to: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-25 14:18:15
|
[2023-10-24 21:01:55] |
User411320 - Posts: 289 |
here
|
Private File |
[2023-10-24 21:21:10] |
User411320 - Posts: 289 |
for reference the bars on my chart were looking like this before todays mess up
|
Private File Private File |
[2023-10-24 21:26:11] |
User411320 - Posts: 289 |
I'm attaching a pic of the 10 - 02 area and there is a clear difference in the bars
|
Private File |
[2023-10-25 14:16:17] |
Sierra_Chart Engineering - Posts: 17182 |
We are no longer providing any support in this thread. We cannot help you with those screenshots. They do not meet our specifications: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) We apologize, in our prior post, we gave you the wrong link to post a Chartbook instead of a chart image. That has now been corrected. This is the link we intended to give originally: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) If you want to create something very complex, this is up to you but we cannot provide any help with it. Do not post anything further like those charts, we definitely cannot help with those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-25 14:20:22
|
[2023-10-25 14:54:36] |
User411320 - Posts: 289 |
you gave the wrong link but yet won't help wow
|
[2023-10-25 16:02:01] |
Sierra_Chart Engineering - Posts: 17182 |
Yes. No further help from us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: