Support Board
Date/Time: Tue, 26 Nov 2024 20:25:43 +0000
Replay mode> orders from the live account are not visible
View Count: 316
| [2023-10-19 21:57:01] |
| User664579 - Posts: 7 |
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Hi, I can't see the orders from the live account in the replay mode. I have been following instructions as outlined here: Replaying Charts: Replaying Non-Simulated / Live Order Fills |
| [2023-10-20 13:37:06] |
| Sierra_Chart Engineering - Posts: 17184 |
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We are not sure what the problem is in your case. The documentation is all we have on the subject. Are you able to see the fills on the chart without replaying the chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-20 19:29:47] |
| User664579 - Posts: 7 |
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Yes, I can see fills in live trading mode. It is just in the reply mode that I do not see any fills. Can you advise which information I can provide you with to look into this issue? UPDATE: I have found the issue. Whenever the replay chart function is started the account automatically switches to the simulated account. So, in order to see filled orders one needs to change the account from sim to live i nthe trade window. Date Time Of Last Edit: 2023-10-20 21:11:21
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