Support Board
Date/Time: Tue, 26 Nov 2024 20:14:17 +0000
missing studies
View Count: 264
| [2023-10-18 03:36:43] |
| User937713 - Posts: 10 |
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ive turned off all firewalls and virus programs and reinstalled the latest update and still have an error failed to open msg..there are still missing studies
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| [2023-10-18 04:58:18] |
| Sierra_Chart Engineering - Posts: 17182 |
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You are using a Mac? The installation folder of Sierra Chart on your system does not look right to us. We are not sure exactly where it should be installed on your system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-18 19:58:08] |
| User937713 - Posts: 10 |
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yes i am using parallel on my mac m1 to run sc....ive reinstalled the zip file and that seemed to have fixed the problem...but now it seems i have an issue with my candlesticks not updating ..the price on the right seems to be live and updating normally but i dont see the candle sticks updating ..it just shows previous days candle sticks only...im viewing appl stock..and also using the trial ..ive tried following the steps on the site but it doesnt seem to work..can u help me fix this issue pls..
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| [2023-10-18 20:36:08] |
| John - SC Support - Posts: 36307 |
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Refer to the following for items to check: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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