Support Board
Date/Time: Tue, 26 Nov 2024 21:25:45 +0000
Lagging Chart
View Count: 272
| [2023-10-16 20:51:07] |
| User337383 - Posts: 2 |
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Hello, I started to experience same issue that occurred before, with chart lagging and real time data is being very delayed. Last time technician has helped by remotely connecting to my computer. Could tech support please help in the same way, connect remotely and check what is causing an issue? Last time it was very helpful. Thank you. |
| [2023-10-17 17:42:03] |
| Sierra_Chart Engineering - Posts: 17185 |
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This is not something that we would normally do. Start with following the instructions here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-17 17:42:21
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