Support Board
Date/Time: Tue, 26 Nov 2024 22:25:59 +0000
Sierra Chart exception filling up message log
View Count: 359
| [2023-10-16 16:26:38] |
| User719512 - Posts: 264 |
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Hi Sierra Engineering, Have been seeing this recently on occasion and cannot pinpoint it for a repro. Here is the info I could gather when attaching debugger. Can you provide Public symbols so issues like this could be better detailed??? Only thing that might seem relevant is I was on v2557 and using studies that use GDI functions. As you can see, my code is not on the stack and do not appear to be part of the issue. Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.073 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.127 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.357 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.426 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.574 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.626 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.856 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:23.917 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:24.073 * Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2023-10-16 09:04:24.123 * Exception thrown at 0x000000014048CA74 in SierraChart_64.exe: 0xC0000005: Access violation reading location 0x000000000DC7EE88. > SierraChart_64.exe!000000014048ca74() Unknown SierraChart_64.exe!000000014048cd53() Unknown SierraChart_64.exe!00000001406523f2() Unknown SierraChart_64.exe!00000001405c52f9() Unknown SierraChart_64.exe!00000001405e1eda() Unknown SierraChart_64.exe!00000001401bdf0c() Unknown SierraChart_64.exe!00000001401bdfcb() Unknown user32.dll!UserCallWinProcCheckWow() Unknown user32.dll!CallWindowProcW() Unknown SierraChart_64.exe!0000000141060a00() Unknown user32.dll!UserCallWinProcCheckWow() Unknown user32.dll!DispatchMessageWorker() Unknown SierraChart_64.exe!000000014106d1d2() Unknown SierraChart_64.exe!000000014106d835() Unknown SierraChart_64.exe!0000000141223d6f() Unknown SierraChart_64.exe!00000001411e061e() Unknown kernel32.dll!BaseThreadInitThunk() Unknown ntdll.dll!RtlUserThreadStart () Unknown |
| [2023-10-16 18:13:18] |
| Sierra_Chart Engineering - Posts: 17185 |
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Do you have this problem when running Sierra Chart in safe mode?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-16 18:13:27
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| [2023-10-16 18:54:27] |
| User719512 - Posts: 264 |
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No, do not see this with safe mode. I have also run Sierra under the VS debugger, and no exceptions happen in my study code. I believe I only started seeing this when I used sc.p_GDIFunction = in a new study. I don't have a solid repro at this time, and I have seen it even if my GDI function does a simple return and no drawings. I do have OpenGL enabled.
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| [2023-10-16 18:58:37] |
| Sierra_Chart Engineering - Posts: 17185 |
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Ok we will need to do some testing with OpenGL then.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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