Support Board
Date/Time: Tue, 26 Nov 2024 22:37:34 +0000
sc.ChartIsDownloadingHistoricalData always returning 0
View Count: 307
| [2023-10-15 16:55:56] |
| User562525 - Posts: 33 |
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If I open a chart that has not yet previously been downloaded for example EOD data of AAPL, then when doing sc.ChartIsDownloadingHistoricalData It always returns 0 even though the data is downloading and then completes downloading. However if the data has been previously downloaded and is updating the data then sc.ChartIsDownloadingHistoricalData will return 1 while downloading and 0 when complete. |
| [2023-10-15 19:00:35] |
| Sierra_Chart Engineering - Posts: 17185 |
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Is that function being called from a different chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-16 04:42:54] |
| User562525 - Posts: 33 |
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I have tried the function both from another chart and from the current chart as well. The result is the same. It always returns 0 if there was no previous data for the symbol. It only returns 1 when there was previous data for the symbol while downloading updated data.
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| [2023-10-16 12:57:27] |
| Sierra_Chart Engineering - Posts: 17185 |
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We know why this happens because the chart, is not considered in a loaded state and therefore not considered usable. This particular state should be ignored though in this case. We will work on a solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-16 12:57:52
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| [2023-10-16 15:10:36] |
| User562525 - Posts: 33 |
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Thank you, I look forward to the fix.
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