Support Board
Date/Time: Tue, 26 Nov 2024 22:32:38 +0000
Error downloading intraday data
View Count: 385
| [2023-10-13 14:36:13] |
| kevinyung033 - Posts: 1 |
|
Hi, I'm currently using rithmic data from Apex and I cannot download historical data. It was working fine until last night. Whenever I try to load data I get the error: "Download Failed. Error downloading historical intraday data for ESZ3.CME. permission denied" This is what the message log is saying: HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2023-10-13 10:26:49.610 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 | 2023-10-13 10:26:49.610 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2023-10-13 10:26:49.610 Reading Internal Order ID file. | 2023-10-13 10:26:49.644 Reading Trade Orders file. | 2023-10-13 10:26:49.707 Reading Trade Positions file. | 2023-10-13 10:26:49.707 Reading Trade Account Data files. | 2023-10-13 10:26:49.707 Software version: 2555 64-bit | 2023-10-13 10:26:49.708 Primary Thread ID: 5036 | 2023-10-13 10:26:49.708 Usage end date: 2024-01-02 | 2023-10-13 10:26:49.708 Enabled for: Advanced Features 2. | 2023-10-13 10:26:49.708 Enabled for: Sierra Chart Historical Data Service. | 2023-10-13 10:26:49.708 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-10-13 10:26:49.708 Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-13 10:26:49.708 Enabled for exchange2: fairx_exchange.data | 2023-10-13 10:26:49.708 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-13 10:26:49.708 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-10-13 10:26:49.708 Custom symbol settings values: enabled | 2023-10-13 10:26:49.708 Chart Update Interval: 500 | 2023-10-13 10:26:49.708 Intraday Data Storage Time Unit: 0 | 2023-10-13 10:26:49.708 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-10-13 10:26:49.708 2023-10-13 14:26:49 Local computer time in UTC | 2023-10-13 10:26:49.708 2023-10-13 10:26:49 Local computer time in SC Time Zone | 2023-10-13 10:26:49.708 2023-10-13 14:26:49 Server time in UTC | 2023-10-13 10:26:49.708 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-10-13 10:26:49.708 Program path: C:\SierraChart\ | 2023-10-13 10:26:49.708 Data Files path: C:\SierraChart\Data\ | 2023-10-13 10:26:49.708 OS Version Number: 10.0 | 2023-10-13 10:26:49.708 Locale Setting: C | 2023-10-13 10:26:49.708 DLLs: UserContributedStudies_64.dll | 2023-10-13 10:26:49.708 Allowed protected custom studies: | 2023-10-13 10:26:49.708 Crash reporter started: true | 2023-10-13 10:26:49.708 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2023-10-13 10:26:49.718 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:26:49.753 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2023-10-13 10:26:49.784 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2023-10-13 10:26:49.784 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2023-10-13 10:26:49.785 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-13 10:26:49.785 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2023-10-13 10:26:49.785 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-10-13 10:26:49.848 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-10-13 10:26:49.848 Received 5 login tokens. | 2023-10-13 10:26:50.048 Symbol settings MD5 received. Request ID: 1. | 2023-10-13 10:26:51.159 Symbol settings are up-to-date for rithmic_v2.trading. | 2023-10-13 10:26:51.159 Requested user files to download. | 2023-10-13 10:26:52.219 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-10-13 10:26:54.215 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-10-13 10:26:54.216 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-10-13 10:26:54.216 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-13 10:26:54.216 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:26:54.216 Rithmic Direct - DTC | Network connection to server complete. | 2023-10-13 10:26:54.302 Rithmic Direct - DTC | Starting socket receive thread. | 2023-10-13 10:26:54.302 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-10-13 10:26:54.302 Rithmic Direct - DTC | Sending logon request message. | 2023-10-13 10:26:54.302 Rithmic Direct - DTC | Received logon response. | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Server Name: . | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Successfully connected. | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Trading is supported. | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | OCO Orders supported. | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-10-13 10:26:54.378 Rithmic Direct - DTC | Connected to server complete. | 2023-10-13 10:26:54.378 No download requests in the queue to start downloads for. | 2023-10-13 10:26:54.378 No download requests in the queue to start downloads for. | 2023-10-13 10:26:54.378 No download requests in the queue to start downloads for. | 2023-10-13 10:26:54.378 No download requests in the queue to start downloads for. | 2023-10-13 10:26:54.378 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-10-13 10:26:54.379 Files to Open on Startup | Opening file: ES.Cht | 2023-10-13 10:26:57.433 ESZ3.CME [CB] 20000 Volume #1 | Reloading chart. | 2023-10-13 10:26:57.452 ESZ3.CME [CB] 60 Min #2 | Reloading chart. | 2023-10-13 10:26:57.487 ESZ3.CME [CB] #3 | Reloading chart. | 2023-10-13 10:26:57.523 ESZ3.CME [CB] 5 Min #4 | Reloading chart. | 2023-10-13 10:26:57.559 ESZ3.CME #5 | Reloading chart. | 2023-10-13 10:26:57.605 ESZ3.CME #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-13 10:26:57.605 Using symbol data fast lookup vector | 2023-10-13 10:26:57.952 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ3.CME. ID: 1 Service code: rithmic.trading | 2023-10-13 10:26:57.952 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-10-13 10:26:57.953 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-10-13 10:26:57.954 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-13 10:26:57.954 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:26:57.954 Rithmic Direct - DTC | Requesting security definition data for: ESZ3.CME. ID: 1 | 2023-10-13 10:26:57.954 Starting DelayedDownloadMonitoringTimer | 2023-10-13 10:26:57.954 Starting HDTimeoutTimer | 2023-10-13 10:26:57.954 Added historical Intraday data request for ESZ3.CME to the queue. | 2023-10-13 10:26:57.954 Intraday data recording state for symbol ESZ3.CME is set to download 'Pending'. | 2023-10-13 10:26:57.954 Triggering next historical data download in queue. | 2023-10-13 10:26:57.955 Delaying start of download for ESZ3.CME. | 2023-10-13 10:26:57.955 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-10-13 10:26:57.975 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-10-13 10:26:57.975 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-10-13 10:26:57.975 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-10-13 10:26:57.975 Rithmic Direct - DTC (Data) | Received logon response. | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Server Name: . | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Successfully connected. | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Trading is not supported. | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ3.CME | 2023-10-13 10:26:58.053 Rithmic Direct - DTC (Data) | Received security definition for symbol ESZ3.CME | 2023-10-13 10:26:58.086 Requesting market depth updates for: ESZ3.CME if supported. NumLevels=100 | 2023-10-13 10:26:59.377 Rithmic Direct - DTC (Data) | Market Depth data has been rejected for symbol: ESZ3.CME. permission denied | 2023-10-13 10:26:59.435 ESZ3.CME [CB] 5 Min #4 | Reloading chart. | 2023-10-13 10:27:01.562 HD Request # 1 | Downloading Intraday chart data for ESZ3.CME to the file ESZ3.CME.scid. Service: rithmic.trading | 2023-10-13 10:27:03.960 HD Request # 1 | Download start date-time: 2023-10-13 10:26:32.000000. File last date-time: 2023-10-13 10:26:32.000001 | 2023-10-13 10:27:03.961 HD Request # 1 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-10-13 10:27:03.961 Socket (3) | Creating socket. Using TLS 1.2. | 2023-10-13 10:27:03.961 Socket (3) | New receive buffer size: 0 | 2023-10-13 10:27:03.961 Socket (3) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:27:03.961 HD Request # 1 | Sending historical data logon request message. | 2023-10-13 10:27:03.985 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-10-13 10:26:32. Record interval: 0. Symbol: ESZ3.CME | 2023-10-13 10:27:04.063 Socket (3) | CloseSocket call. | 2023-10-13 10:27:04.089 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:27:04.089 HD Request # 1 | Error downloading historical Intraday data for ESZ3.CME. permission denied | 2023-10-13 10:27:04.089 Historical data download thread signaled to stop. | 2023-10-13 10:27:04.089 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESZ3.CME | 2023-10-13 10:27:04.089 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-10-13 14:26:32.000001 | 2023-10-13 10:27:04.090 HD Request # 1 | Receiving Intraday data for ESZ3.CME starting at 2023-10-13 10:26:59.000000 | 2023-10-13 10:27:04.090 Added 465 Time and Sales records to Intraday data file for ESZ3.CME after download. | 2023-10-13 10:27:04.090 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-10-13 10:26:59.000000. | 2023-10-13 10:27:04.090 HD Request # 1 | Completion time: 1s. | 2023-10-13 10:27:04.090 HD Request # 1 | Intraday data download complete for ESZ3.CME. Unique request ID: 1 | 2023-10-13 10:27:04.090 Removing historical data download ID 1. | 2023-10-13 10:27:04.090 Real-time Intraday chart data file updates started for ESZ3.CME | 2023-10-13 10:27:04.090 Intraday chart data file opened for ESZ3.CME | 2023-10-13 10:27:04.090 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-10-13 10:27:04.090 No download requests in the queue to start downloads for. | 2023-10-13 10:27:04.090 Socket (3) | Socket gracefully closed by remote side. | 2023-10-13 10:27:04.114 Socket (3) | Closed. | 2023-10-13 10:27:04.114 ESZ3.CME [CB] 60 Min #2 | StartDateTimeForLoadingOrderFills: 2023-08-14 18:00:00 | 2023-10-13 10:27:04.311 Opened cached Intraday file: C:\SierraChart\Data\ESZ3.CME.scid. Thread ID: 8724 | 2023-10-13 10:27:04.836 ESZ3.CME [CB] 20000 Volume #1 | StartDateTimeForLoadingOrderFills: 2023-07-16 18:00:00 | 2023-10-13 10:27:09.359 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2023-10-13 10:27:14.220 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 0 | 2023-10-13 10:27:14.220 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. | 2023-10-13 10:27:14.220 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2023-10-13 10:27:14.272 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2023-10-13 10:27:14.272 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | CloseSocket call. | 2023-10-13 10:27:14.273 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-13 10:27:14.273 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Closed. | 2023-10-13 10:27:14.273 File >> Disconnect selected. | 2023-10-13 10:31:43.616 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-10-13 10:31:43.616 DTC Client socket (2) | CloseSocket call. | 2023-10-13 10:31:43.616 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:31:43.616 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-10-13 10:31:43.616 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-10-13 10:31:43.619 DTC Client socket (1) | CloseSocket call. | 2023-10-13 10:31:43.619 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:31:43.619 Rithmic Direct - DTC | Disconnected. | 2023-10-13 10:31:43.619 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-13 10:31:43.647 DTC Client socket (1) | Closed. | 2023-10-13 10:31:43.647 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-10-13 10:31:43.647 DTC Client socket (2) | Closed. | 2023-10-13 10:31:43.648 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-10-13 10:31:45.556 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-10-13 10:31:45.556 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-10-13 10:31:45.557 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-13 10:31:45.557 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:31:45.557 Rithmic Direct - DTC | Network connection to server complete. | 2023-10-13 10:31:45.578 Rithmic Direct - DTC | Starting socket receive thread. | 2023-10-13 10:31:45.578 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-10-13 10:31:45.578 Rithmic Direct - DTC | Sending logon request message. | 2023-10-13 10:31:45.578 Rithmic Direct - DTC | Received logon response. | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Server Name: . | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Successfully connected. | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Trading is supported. | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | OCO Orders supported. | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-10-13 10:31:45.656 Rithmic Direct - DTC | Connected to server complete. | 2023-10-13 10:31:45.656 No download requests in the queue to start downloads for. | 2023-10-13 10:31:45.656 No download requests in the queue to start downloads for. | 2023-10-13 10:31:45.656 No download requests in the queue to start downloads for. | 2023-10-13 10:31:45.656 No download requests in the queue to start downloads for. | 2023-10-13 10:31:45.656 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-10-13 10:31:45.656 Using symbol data fast lookup vector | 2023-10-13 10:31:45.761 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ3.CME. ID: 1 Service code: rithmic.trading | 2023-10-13 10:31:45.761 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-10-13 10:31:45.762 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-10-13 10:31:45.762 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-13 10:31:45.763 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:31:45.763 Rithmic Direct - DTC | Requesting security definition data for: ESZ3.CME. ID: 1 | 2023-10-13 10:31:45.763 Added historical Intraday data request for ESZ3.CME to the queue. | 2023-10-13 10:31:45.763 Intraday data recording state for symbol ESZ3.CME is set to download 'Pending'. | 2023-10-13 10:31:45.763 Triggering next historical data download in queue. | 2023-10-13 10:31:45.763 Delaying start of download for ESZ3.CME. | 2023-10-13 10:31:45.764 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-10-13 10:31:45.796 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-10-13 10:31:45.796 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-10-13 10:31:45.797 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-10-13 10:31:45.797 Rithmic Direct - DTC (Data) | Received logon response. | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Server Name: . | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Successfully connected. | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Trading is not supported. | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ3.CME | 2023-10-13 10:31:45.872 Rithmic Direct - DTC (Data) | Received security definition for symbol ESZ3.CME | 2023-10-13 10:31:45.906 Requesting market depth updates for: ESZ3.CME if supported. NumLevels=100 | 2023-10-13 10:31:50.656 Rithmic Direct - DTC (Data) | Market Depth data has been rejected for symbol: ESZ3.CME. permission denied | 2023-10-13 10:31:50.679 HD Request # 2 | Downloading Intraday chart data for ESZ3.CME to the file ESZ3.CME.scid. Service: rithmic.trading | 2023-10-13 10:31:50.963 HD Request # 2 | Download start date-time: 2023-10-13 10:31:44.000000. File last date-time: 2023-10-13 10:31:44.000002 | 2023-10-13 10:31:50.963 HD Request # 2 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-10-13 10:31:50.963 Socket (3) | Creating socket. Using TLS 1.2. | 2023-10-13 10:31:50.963 Socket (3) | New receive buffer size: 0 | 2023-10-13 10:31:50.963 Socket (3) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:31:50.963 HD Request # 2 | Sending historical data logon request message. | 2023-10-13 10:31:50.984 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-10-13 10:31:44. Record interval: 0. Symbol: ESZ3.CME | 2023-10-13 10:31:51.063 Socket (3) | CloseSocket call. | 2023-10-13 10:31:51.088 HD Request # 2 | Error downloading historical Intraday data for ESZ3.CME. permission denied | 2023-10-13 10:31:51.088 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:31:51.088 Historical data download thread signaled to stop. | 2023-10-13 10:31:51.088 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESZ3.CME | 2023-10-13 10:31:51.088 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-10-13 14:31:44.000002 | 2023-10-13 10:31:51.088 HD Request # 2 | Receiving Intraday data for ESZ3.CME starting at 2023-10-13 10:31:46.000001 | 2023-10-13 10:31:51.088 Added 274 Time and Sales records to Intraday data file for ESZ3.CME after download. | 2023-10-13 10:31:51.088 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-10-13 10:31:46.000001. | 2023-10-13 10:31:51.088 HD Request # 2 | Completion time: 1s. | 2023-10-13 10:31:51.089 HD Request # 2 | Intraday data download complete for ESZ3.CME. Unique request ID: 2 | 2023-10-13 10:31:51.089 Removing historical data download ID 2. | 2023-10-13 10:31:51.089 Real-time Intraday chart data file updates started for ESZ3.CME | 2023-10-13 10:31:51.089 Intraday chart data file opened for ESZ3.CME | 2023-10-13 10:31:51.089 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-10-13 10:31:51.089 No download requests in the queue to start downloads for. | 2023-10-13 10:31:51.089 Socket (3) | Socket gracefully closed by remote side. | 2023-10-13 10:31:51.113 Socket (3) | Closed. | 2023-10-13 10:31:51.113 Opened cached Intraday file: C:\SierraChart\Data\ESZ3.CME.scid. Thread ID: 8724 | 2023-10-13 10:31:52.478 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2. | 2023-10-13 10:32:05.569 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | New receive buffer size: 0 | 2023-10-13 10:32:05.570 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Connecting to IP: 38.79.0.89. | 2023-10-13 10:32:05.570 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. | 2023-10-13 10:32:05.614 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. | 2023-10-13 10:32:05.619 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | CloseSocket call. | 2023-10-13 10:32:05.620 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-13 10:32:05.620 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Closed. | 2023-10-13 10:32:05.620 File >> Disconnect selected. | 2023-10-13 10:32:13.188 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-10-13 10:32:13.188 DTC Client socket (2) | CloseSocket call. | 2023-10-13 10:32:13.188 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:32:13.188 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-10-13 10:32:13.188 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-10-13 10:32:13.190 DTC Client socket (1) | CloseSocket call. | 2023-10-13 10:32:13.190 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:32:13.190 Rithmic Direct - DTC | Disconnected. | 2023-10-13 10:32:13.191 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-13 10:32:13.214 DTC Client socket (1) | Closed. | 2023-10-13 10:32:13.214 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-10-13 10:32:13.214 DTC Client socket (2) | Closed. | 2023-10-13 10:32:13.214 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-10-13 10:32:15.169 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-10-13 10:32:15.169 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-10-13 10:32:15.169 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-13 10:32:15.170 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:32:15.170 Rithmic Direct - DTC | Network connection to server complete. | 2023-10-13 10:32:15.195 Rithmic Direct - DTC | Starting socket receive thread. | 2023-10-13 10:32:15.195 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-10-13 10:32:15.196 Rithmic Direct - DTC | Sending logon request message. | 2023-10-13 10:32:15.196 Rithmic Direct - DTC | Received logon response. | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Server Name: . | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Successfully connected. | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Trading is supported. | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | OCO Orders supported. | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-10-13 10:32:15.274 Rithmic Direct - DTC | Connected to server complete. | 2023-10-13 10:32:15.274 No download requests in the queue to start downloads for. | 2023-10-13 10:32:15.275 No download requests in the queue to start downloads for. | 2023-10-13 10:32:15.275 No download requests in the queue to start downloads for. | 2023-10-13 10:32:15.275 No download requests in the queue to start downloads for. | 2023-10-13 10:32:15.275 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-10-13 10:32:15.275 Using symbol data fast lookup vector | 2023-10-13 10:32:15.551 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ3.CME. ID: 1 Service code: rithmic.trading | 2023-10-13 10:32:15.551 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-10-13 10:32:15.552 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-10-13 10:32:15.553 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-13 10:32:15.553 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:32:15.553 Rithmic Direct - DTC | Requesting security definition data for: ESZ3.CME. ID: 1 | 2023-10-13 10:32:15.554 Added historical Intraday data request for ESZ3.CME to the queue. | 2023-10-13 10:32:15.554 Intraday data recording state for symbol ESZ3.CME is set to download 'Pending'. | 2023-10-13 10:32:15.554 Triggering next historical data download in queue. | 2023-10-13 10:32:15.554 Delaying start of download for ESZ3.CME. | 2023-10-13 10:32:15.562 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-10-13 10:32:15.579 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-10-13 10:32:15.579 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-10-13 10:32:15.579 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-10-13 10:32:15.579 Rithmic Direct - DTC (Data) | Received logon response. | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Server Name: . | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Successfully connected. | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Trading is not supported. | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ3.CME | 2023-10-13 10:32:15.658 Rithmic Direct - DTC (Data) | Received security definition for symbol ESZ3.CME | 2023-10-13 10:32:15.970 Requesting market depth updates for: ESZ3.CME if supported. NumLevels=100 | 2023-10-13 10:32:20.287 Rithmic Direct - DTC (Data) | Market Depth data has been rejected for symbol: ESZ3.CME. permission denied | 2023-10-13 10:32:20.337 HD Request # 3 | Downloading Intraday chart data for ESZ3.CME to the file ESZ3.CME.scid. Service: rithmic.trading | 2023-10-13 10:32:20.963 HD Request # 3 | Download start date-time: 2023-10-13 10:32:13.000000. File last date-time: 2023-10-13 10:32:13.000092 | 2023-10-13 10:32:20.963 HD Request # 3 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-10-13 10:32:20.963 Socket (3) | Creating socket. Using TLS 1.2. | 2023-10-13 10:32:20.964 Socket (3) | New receive buffer size: 0 | 2023-10-13 10:32:20.964 Socket (3) | Connecting to IP: 216.57.156.163. | 2023-10-13 10:32:20.964 HD Request # 3 | Sending historical data logon request message. | 2023-10-13 10:32:20.987 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-10-13 10:32:13. Record interval: 0. Symbol: ESZ3.CME | 2023-10-13 10:32:21.073 Socket (3) | CloseSocket call. | 2023-10-13 10:32:21.096 HD Request # 3 | Error downloading historical Intraday data for ESZ3.CME. permission denied | 2023-10-13 10:32:21.096 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-13 10:32:21.096 Historical data download thread signaled to stop. | 2023-10-13 10:32:21.096 HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESZ3.CME | 2023-10-13 10:32:21.096 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-10-13 14:32:13.000092 | 2023-10-13 10:32:21.097 HD Request # 3 | Receiving Intraday data for ESZ3.CME starting at 2023-10-13 10:32:16.000001 | 2023-10-13 10:32:21.097 Added 330 Time and Sales records to Intraday data file for ESZ3.CME after download. | 2023-10-13 10:32:21.097 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-10-13 10:32:16.000001. | 2023-10-13 10:32:21.097 HD Request # 3 | Completion time: 1s. | 2023-10-13 10:32:21.097 HD Request # 3 | Intraday data download complete for ESZ3.CME. Unique request ID: 3 | 2023-10-13 10:32:21.097 Removing historical data download ID 3. | 2023-10-13 10:32:21.097 Real-time Intraday chart data file updates started for ESZ3.CME | 2023-10-13 10:32:21.097 Intraday chart data file opened for ESZ3.CME | 2023-10-13 10:32:21.097 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-10-13 10:32:21.097 No download requests in the queue to start downloads for. | 2023-10-13 10:32:21.097 Socket (3) | Socket gracefully closed by remote side. | 2023-10-13 10:32:21.122 Socket (3) | Closed. | 2023-10-13 10:32:21.122 Opened cached Intraday file: C:\SierraChart\Data\ESZ3.CME.scid. Thread ID: 8724 | 2023-10-13 10:32:22.750 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Creating socket. Using TLS 1.2. | 2023-10-13 10:32:35.167 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | New receive buffer size: 0 | 2023-10-13 10:32:35.167 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Connecting to IP: 38.79.0.89. | 2023-10-13 10:32:35.167 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Socket gracefully closed by remote side. | 2023-10-13 10:32:35.220 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Socket gracefully closed by remote side. | 2023-10-13 10:32:35.220 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | CloseSocket call. | 2023-10-13 10:32:35.220 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-13 10:32:35.220 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Closed. | 2023-10-13 10:32:35.220 |
| [2023-10-13 15:41:01] |
| John - SC Support - Posts: 36309 |
|
The only thing we can do is point you to the following information that we have for the "Permission Denied" error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure We really recommend using our Denali Exchange Data Feed instead. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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