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Date/Time: Wed, 27 Nov 2024 00:36:06 +0000



Request for Assistance

View Count: 215

[2023-10-08 23:04:54]
Mbondal - Posts: 4
Hi,

I am encountering an issue with loading my chart. I am requesting to be connected to data feed or to do a remote session to ensure that everything is in place. I am hoping for your quick response. I also send a an analysis of my chart hoping that this can help.

Thank you.

Maritess
[2023-10-09 13:31:44]
Sierra_Chart Engineering - Posts: 17187
We will try to call now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-10-09 13:40:12]
Sierra_Chart Engineering - Posts: 17187
User helped. Needed to translate symbols to match the CQG service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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