Support Board
Date/Time: Wed, 27 Nov 2024 02:35:53 +0000
Login problem to Rithmic Paper Trading
View Count: 6184
| [2014-07-18 05:37:05] |
| User28315 - Posts: 10 |
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I can not connect to Rithmic Paper Trading. I have a login and password for the Rithmic Paper Trading Server. Log: Software version: 1160 | 2014-07-18 01:29:06 Usage end date: 2014-07-27 | 2014-07-18 01:29:06 Enabled for: Advanced Features. | 2014-07-18 01:29:06 Enabled for: Advanced Features 2. | 2014-07-18 01:29:06 Enabled for: Sierra Chart Historical Data Service. | 2014-07-18 01:29:06 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-07-18 01:29:06 Active service: Rithmic Trading | 2014-07-18 01:29:06 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-07-18 01:29:06 2014-07-18 01:29:06 Local computer clock time | 2014-07-18 01:29:06 2014-07-18 05:29:06 GMT time | 2014-07-18 01:29:06 2014-07-18 01:29:06 Time zone adjusted time | 2014-07-18 01:29:06 Time difference to server time: 5 seconds. | 2014-07-18 01:29:06 Program path: C:\SierraChart\ | 2014-07-18 01:29:06 Data Files path: C:\SierraChart\Data\ | 2014-07-18 01:29:06 OS Version Number: 6.0 | 2014-07-18 01:29:06 Checking for new symbol settings for rim | 2014-07-18 01:29:06 Symbol settings are up-to-date for rim | 2014-07-18 01:29:06 Rithmic Trading - Port for executable: 30927 | 2014-07-18 01:29:11 Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-07-18 01:29:11 Rithmic Trading: Connecting to the server 127.0.0.1. Port 30927 | 2014-07-18 01:29:13 Socket (1768) - Connected. | 2014-07-18 01:29:13 Rithmic Trading: Connected to server. | 2014-07-18 01:29:13 Rithmic Trading: Sending logon request message. | 2014-07-18 01:29:13 Rithmic Trading | Starting the connection process to data and trading service. | 2014-07-18 01:29:13 Rithmic Trading | Logging is enabled. Log file: Rithmic.log | 2014-07-18 01:29:13 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2014-07-18 01:29:13 Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-07-18 01:29:16 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-18 01:29:17 Rithmic Trading Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-07-18 01:29:17 Rithmic Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-18 01:29:17 Rithmic Trading - Logon error from server | 2014-07-18 01:29:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-18 01:29:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-18 01:29:17 Socket (1768) - Shutdown and closed. | 2014-07-18 01:29:17 Rithmic Trading: Disconnected from the server. | 2014-07-18 01:29:17 Current selected Data/Trading service: Rithmic Trading | 2014-07-18 01:29:40 Rithmic Trading - Port for executable: 60370 | 2014-07-18 01:29:43 Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-07-18 01:29:43 Rithmic Trading: Connecting to the server 127.0.0.1. Port 60370 | 2014-07-18 01:29:45 Socket (1772) - Connected. | 2014-07-18 01:29:45 Rithmic Trading: Connected to server. | 2014-07-18 01:29:45 Rithmic Trading: Sending logon request message. | 2014-07-18 01:29:45 Rithmic Trading | Starting the connection process to data and trading service. | 2014-07-18 01:29:45 Rithmic Trading | Logging is enabled. Log file: Rithmic.log | 2014-07-18 01:29:45 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2014-07-18 01:29:45 Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-07-18 01:29:48 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-18 01:29:49 Rithmic Trading Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-07-18 01:29:49 Rithmic Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-18 01:29:49 Rithmic Trading - Logon error from server | 2014-07-18 01:29:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-18 01:29:49 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-18 01:29:49 Socket (1772) - Shutdown and closed. | 2014-07-18 01:29:49 Rithmic Trading: Disconnected from the server. | 2014-07-18 01:29:49 Current selected Data/Trading service: Rithmic Trading | 2014-07-18 01:30:35 Rithmic Trading - Port for executable: 63729 | 2014-07-18 01:34:29 Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-07-18 01:34:29 Rithmic Trading: Connecting to the server 127.0.0.1. Port 63729 | 2014-07-18 01:34:31 Socket (1764) - Connected. | 2014-07-18 01:34:31 Rithmic Trading: Connected to server. | 2014-07-18 01:34:31 Rithmic Trading: Sending logon request message. | 2014-07-18 01:34:31 Rithmic Trading | Starting the connection process to data and trading service. | 2014-07-18 01:34:31 Rithmic Trading | Logging is enabled. Log file: Rithmic.log | 2014-07-18 01:34:31 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2014-07-18 01:34:31 Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-07-18 01:34:35 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-18 01:34:35 Rithmic Trading Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-07-18 01:34:35 Rithmic Trading - Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-07-18 01:34:35 Rithmic Trading - Logon error from server | 2014-07-18 01:34:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-07-18 01:34:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-07-18 01:34:35 Socket (1764) - Shutdown and closed. | 2014-07-18 01:34:35 Rithmic Trading: Disconnected from the server. | 2014-07-18 01:34:35 Date Time Of Last Edit: 2014-07-18 05:39:17
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| [2014-07-19 01:02:28] |
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We apologize for the delay. We get several of these a day, and we do not know why the brokers do not help you with this. This is the relevant error message: Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2014-07-18 01:34:35 Refer to step 16 here: Rithmic Trading Platform Service: Setup Instructions In the end, you do need to rely upon your broker for help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-19 01:03:00
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