Support Board
Date/Time: Tue, 26 Nov 2024 23:36:36 +0000
Futures Data Feed Lagging with Repeated Recalculation
View Count: 416
| [2023-10-06 14:59:28] |
| Mattie V - Posts: 23 |
|
Everything has been fine for months until this morning. My Nasdaq TV is fine, but my futures data keeps lagging by a minute or so then recalculating with message: "NQZ3.CME [CB][M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: NQMaster.cht | 2023-10-06 10:51:33.841" I'm using Rithmic with Apex, but I'm running Denali Data Feed with the [M] symbol showing on my charts. Or maybe there's an issue with this Trade Service Log message? "Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-10-06 10:55:52.477" Not sure what to do here. |
| [2023-10-06 15:29:58] |
| Sierra_Chart Engineering - Posts: 17187 |
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Close all of the Chartbooks with File >> Close All Chartbooks. An open a single chart for that futures symbol, and see if you notice any delay? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-09 17:12:35] |
| Mattie V - Posts: 23 |
|
I thought I had ruled out network connectivity issues, but since they were intermittent and not simply a complete internet outage, the tests I ran didn't catch it. Turns out we had a major internet interruption in my geographic area which was causing the issue. All's well again. |
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