Support Board
Date/Time: Tue, 26 Nov 2024 23:24:41 +0000
[Programming Help] - Refund The last two months to my account?
View Count: 378
| [2023-10-05 08:11:11] |
| Ctrevino1985 - Posts: 14 |
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I am more than willing to pay for this month ive begun using at full price, but I would like to request that I am interested in refunding the 2nd and 3rd month. Though I know a lot of traders who use this site, I find it absolutely confounding and I don't think it's for me. Please advise on what I can do to get my money back to my account. Thank you.
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| [2023-10-05 19:56:44] |
| Sierra_Chart Engineering - Posts: 17187 |
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Yes we can do the refund. We will do that for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-05 20:00:34] |
| Sierra_Chart Engineering - Posts: 17187 |
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We did a full refund of the usage time back to your Services Balance. You still have 15 days from the previous trial time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-09 20:50:49] |
| John - SC Support - Posts: 36309 |
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Please let us know if you want the $50.00 in your Services Surplus refunded to your payment method. Note there is a $5.00 processing fee for refunds.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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