Support Board
Date/Time: Wed, 27 Nov 2024 00:45:22 +0000
Datafeed not working correctly
View Count: 320
| [2023-10-04 17:59:35] |
| Ryu - Posts: 3 |
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Hello, my SC isn't getting the datafeed correctly; doesn't seem to update correctly. How this looks like vs a Tradovate connection: https://youtu.be/U50_KYN2gFE?si=PhaA_FTXEFgMUuJg Not sure what broke down- SC was working smoothly earlier at the start of the trading session, left my PC for a break and came back in the afternoon to see this happen. Did not change anything on SC or the PC during my break so I assumed the data feed connection broke. Using Denali with AMP account - CQG WebApi for order routing. Attached msg log file for your reference. Thank you. Update: just noticed there is a native send msg log function on SC- sent msg log via the native function again. Date Time Of Last Edit: 2023-10-04 18:32:24
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Private File |
| [2023-10-04 19:05:46] |
| Sierra_Chart Engineering - Posts: 17188 |
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Is there anything unusual about the way that you connect to the Internet. The data is not being received: Denali Data Feed | There has been no activity on the network socket for 1m 4s. Will reconnect. | 2023-10-05 02:23:28.799
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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