Support Board
Date/Time: Wed, 27 Nov 2024 00:32:02 +0000
Heat Map Tearing
View Count: 336
| [2023-10-04 14:35:42] |
| Hofmeister - Posts: 27 |
|
Hello, I was wondering if anyone knew why my heatmap was "tearing" for lack of a better word. In the attached photo you can see the vertical gaps that appear. I confirmed that orders at those levels were not changing so I don't know what is happening exactly. Does anyone know a fix for this? Thank you. |
 Heatmap Tearing.jpg / V - Attached On 2023-10-04 14:35:15 UTC - Size: 215.84 KB - 280 views Attachment Deleted. |
| [2023-10-04 15:50:37] |
| John - SC Support - Posts: 36309 |
|
What is the timeframe of that chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-04 16:02:28] |
| Hofmeister - Posts: 27 |
|
100 Volume. I enable the option to "extend to last know volume" and it has taken them away or blended them in to you can't see it anymore. I'm curious why it was happening in the first place tho. Thanks |
| [2023-10-04 16:36:13] |
| John - SC Support - Posts: 36309 |
|
What can occur, if you are using a very low timeframe, particularly 1 tick, is that the updates to the Market Depth Historical Graph do not keep up with the incoming data and you can see items like what you did. We suspect that the same is occurring with your 100 volume chart, as it could be a quickly changing chart depending on the symbol. The setting for "Extend Last Known Volume" is the solution. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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