Support Board
Date/Time: Wed, 27 Nov 2024 02:25:11 +0000
symbol mapping after update to 1157
View Count: 1197
| [2014-07-17 12:51:35] |
| Bedhog - Posts: 179 |
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Hello SC, I just upgraded to 1157 and the topstep rithmic symbols are no longer [M]apping. The historical ask/bid data is also missing. The Transact account [M]apping is working fine on a 2nd computer running 1160 non-clr. I only want to run (am only attempting to run) 1 SCDF instance on v1157. Thank you. Date Time Of Last Edit: 2014-07-17 12:55:54
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| [2014-07-17 15:13:46] |
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So you are using a Top Step Trader account through Rithmic?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-17 15:53:14] |
| Bedhog - Posts: 179 |
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Yes, 1 instance with SCDF. The 2nd instance with Transact and Transact DF. |
| [2014-07-19 02:35:03] |
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We can support the Sierra Chart Exchange Data Feed with a Rithmic paper trading account when using Top Step Trader. We will try to have this ready by the morning. We apologize for the delay. Please be aware, that exchange rules need to be followed, and that is why a paper trading account cannot be used with the Sierra Chart Exchange Data Feed for CME data. But we can allow Top Step Trader because they have an agreement with the CME. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-19 02:35:35
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| [2014-07-19 03:26:19] |
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Actually, as we are working on this now, we need some additional information. We are going to release a new version, 1161, but we need to know what the Message Log shows for the introducing broker. The Message Log will provide that information after connecting to the Rithmic system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-19 03:26:33
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| [2014-07-20 04:11:56] |
| Bedhog - Posts: 179 |
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Rithmic Trading Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-07-19 23:08:49 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-07-19 23:08:49 Date Time Of Last Edit: 2014-07-20 04:12:26
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| [2014-07-20 04:56:20] |
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This is not the line. It will look something like this: Rithmic Trading | Successfully connected. IB='OptimusFutures'. | 2014-07-20 04:56:06 And you need to update to the latest prerelease to get this. The older versions will not show this information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-20 04:57:06
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| [2014-07-20 21:16:23] |
| Bedhog - Posts: 179 |
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Rithmic Trading | Successfully connected. IB='TopstepTrader'. | 2014-07-20 16:15:01 |
| [2014-07-20 21:24:17] |
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Thank you for this. We will add support for this. We will try to get another release out by morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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