Support Board
Date/Time: Wed, 27 Nov 2024 00:33:27 +0000
VOLQ-NQGI
View Count: 401
| [2023-10-02 14:56:38] |
| User499894 - Posts: 45 |
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Chart of VOLQ-NQGI is not updating, it's stuck at Friday close (I tried with few other -NQGI symbols and they work OK). Any idea? Thanks.
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| [2023-10-03 15:28:12] |
| User499894 - Posts: 45 |
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The problem persists... Any solution?
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| [2023-10-03 16:31:26] |
| John - SC Support - Posts: 36309 |
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It is still being looked into as to what is occurring. We are not getting the data from NASDAQ for some reason.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-07 20:25:26] |
| User499894 - Posts: 45 |
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Hi, is there any progress on the issue? As I am here again: I've noticed that I am able to display NISS-NYSE only from 2023-01-31 onwards (for other symbols - i.e. NISS-NQ or NISS-NASDAQ - it's possible to download since 2021-12-27 to the current date). Moreover, data is totally missing from 2023-03-22 to 2023-05-15. Any solution? |
| [2023-10-08 13:15:48] |
| Rui S - Posts: 190 |
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According to Sierra_Chart Engineering: NASDAQ discontinued this symbol and we are not sure of the reason.
No data feed for VOLQ-NQGI (Nasdaq Global Indexes) since Friday |
| [2023-10-08 16:46:04] |
| Sierra_Chart Engineering - Posts: 17187 |
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Yes it is confirmed from NASDAQ the VOLQ-NQGI symbol has been discontinued. We find this very strange why they would do that. We would have to assume there is more to this situation than we are aware of, perhaps involving the CBOE. But we simply do not know the facts. Regarding this: As I am here again: I've noticed that I am able to display NISS-NYSE only from 2023-01-31 onwards (for other symbols - i.e. NISS-NQ or NISS-NASDAQ - it's possible to download since 2021-12-27 to the current date). Moreover, data is totally missing from 2023-03-22 to 2023-05-15. Any solution? Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-08 16:46:31
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