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Date/Time: Wed, 27 Nov 2024 01:40:20 +0000

How to Post a Message for Support

Data Question

View Count: 238

[2023-09-30 18:23:02] #1 [Go To First Post]
TropicalTrader - Posts: 45
Hi, until now I have had a live futures account and have been using Denali feed, plus I am trading a Topstep combine with Rithmic. I ran out of funds in my trading account and as of now have lost access to the discounted exchange data, I understand I will need to change my data package to cme data for professionals or users without a trading account. Do I also need to pay for Denali to continue using Sierra with real-time data to trade the Topstep combine on Rithmic?

[2023-09-30 18:39:43] #2 [Go To First Post]
TropicalTrader - Posts: 45
PS -- To clarify, I want/need the cheapest way to be able to use Sierrachart to trade my Topstep combine, (I'm only trading NQ so just need cme emini data). I have 2 computers but if my data fees will be double then I will just use 1 computer with real-time NQ data and the other computer can be switched to show NAS100 cfd. I find this process with selecting the data, denali, etc very confusing, so it would greatly help if you told me step by step what to do, thanks.

[2023-10-02 09:15:12] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 17189
I find this process with selecting the data, denali, etc very confusing, Yes of course. You can fault the CME on this. I understand I will need to change my data package to cme data for professionals or users without a trading account Yes this is correct. Do I also need to pay for Denali to continue using Sierra with real-time data to trade the Topstep combine on Rithmic? Your Service Package already includes support for the Denali Data Feed and you must be on that package to use Rithmic. So there is no additional cost for Denali. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-02 09:15:22

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