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New User es futures tdameritrade real time is not working.

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[2014-07-16 15:30:48] #1 [Go To First Post]
Mikevpsd - Posts: 1
Software version: 1157 \| 2014-07-16 08:21:20 Usage end date: 2014-07-20 \| 2014-07-16 08:21:20 Enabled for: Advanced Features. \| 2014-07-16 08:21:20 Enabled for: Advanced Features 2. \| 2014-07-16 08:21:20 Enabled for: Sierra Chart Historical Data Service. \| 2014-07-16 08:21:20 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-07-16 08:21:20 Active service: TD Ameritrade \| 2014-07-16 08:21:20 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-07-16 08:21:20 2014-07-16 08:21:20 Local computer clock time \| 2014-07-16 08:21:20 2014-07-16 15:21:20 GMT time \| 2014-07-16 08:21:20 2014-07-16 08:21:20 Time zone adjusted time \| 2014-07-16 08:21:20 Time difference to server time: 4 seconds. \| 2014-07-16 08:21:20 Program path: C:\SierraChart\ \| 2014-07-16 08:21:20 Data Files path: C:\SierraChart\Data\ \| 2014-07-16 08:21:20 OS Version Number: 6.1 \| 2014-07-16 08:21:20 Checking for new symbol settings for tda \| 2014-07-16 08:21:20 Symbol settings are up-to-date for tda \| 2014-07-16 08:21:21 TD Ameritrade: Connecting. \| 2014-07-16 08:21:26 Logging in... (Step 1 of 3) \| 2014-07-16 08:21:26 TD Ameritrade: Authorized for streamer data. \| 2014-07-16 08:21:26 TD Ameritrade: Authorized for streamer data. \| 2014-07-16 08:21:26 TD Ameritrade: Authorized for streamer data. \| 2014-07-16 08:21:26 TD Ameritrade: Getting streamer information. (Step 2 of 3) \| 2014-07-16 08:21:26 TD Ameritrade: Requesting message key for account activity streamer (Step 3 of 3) \| 2014-07-16 08:21:26 TD Ameritrade: Requesting account balance data. Connection will be complete once received. \| 2014-07-16 08:21:26 TD Ameritrade: Connected. \| 2014-07-16 08:21:27 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU4-CME.scid \| 2014-07-16 08:21:58 TD Ameritrade - Starting real-time market data updates for: ESU4-CME. ID: 1 \| 2014-07-16 08:21:58 HD Request # 2 - Downloading Intraday chart data for ESU4-CME to the file ESU4-CME.scid. Service: tda \| 2014-07-16 08:21:58 HD Request # 2 - Download start Date-Time: 2014-01-11 07:21:58.0 \| 2014-07-16 08:21:58 HD Request # 2 - Requesting 186 days of historical Minute data. \| 2014-07-16 08:21:58 HD Request # 2 - Error downloading historical Intraday data for ESU4-CME. Data acquisition failed for 1 of 1 requests.Error retrieving data. \| 2014-07-16 08:21:59 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU4-CME \| 2014-07-16 08:21:59 HD Request # 2 - Intraday download COMPLETE for ESU4-CME. Completion time: 1s \| 2014-07-16 08:21:59 Real-time Intraday chart data file updates started for ESU4-CME \| 2014-07-16 08:21:59 TD Ameritrade: Streamer request #17 sent. \| 2014-07-16 08:21:59 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 03-2 \| 2014-07-16 08:22:00 TD Ameritrade - Starting real-time market data updates for: /ESU4. ID: 2 \| 2014-07-16 08:23:18 HD Request # 3 - Downloading Intraday chart data for /ESU4 to the file [ESU4.scid. Service: cme \| 2014-07-16 08:23:18 HD Request # 3 - Download start Date-Time: 2014-07-16 08:04:30.0 \| 2014-07-16 08:23:18 HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 \| 2014-07-16 08:23:18 Socket (0) - Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2014-07-16 08:23:18 Socket (2608) - Connected. \| 2014-07-16 08:23:18 HD Request # 3 - Sending historical data logon request message. \| 2014-07-16 08:23:18 HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-07-16 08:04:30. Record interval: 30. Symbol: ESU4 \| 2014-07-16 08:23:18 HD Request # 3 - Decompressing data. \| 2014-07-16 08:23:18 HD Request # 3 - Receiving Intraday data for /ESU4 starting at 2014-07-16 08:04:30 \| 2014-07-16 08:23:18 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-07-16 08:04:30 \| 2014-07-16 08:23:18 Socket (2608) - Shutdown and closed. \| 2014-07-16 08:23:18 The network socket for historical data has been closed. \| 2014-07-16 08:23:18 HD Request # 3 - Received 18 records from 2014-07-16 08:04:30 to 2014-07-16 08:13:02 (8.5 minutes) and wrote 18 records for /ESU4 \| 2014-07-16 08:23:18 HD Request # 3 - Intraday download COMPLETE for /ESU4. Completion time: 0s \| 2014-07-16 08:23:18 Real-time Intraday chart data file updates started for /ESU4 \| 2014-07-16 08:23:18 HD Request # 4 - Downloading Intraday chart data for /ESU4 to the file [ESU4.scid. Service: tda \| 2014-07-16 08:23:18 HD Request # 4 - Download start Date-Time: 2014-07-16 08:13:02.0 \| 2014-07-16 08:23:18 HD Request # 4 - Requesting historical Minute data for the current day. \| 2014-07-16 08:23:18 HD Request # 4 - Chart history request unsuccessful. \| 2014-07-16 08:23:18 Gzip data is corrupt or incomplete. \| 2014-07-16 08:23:18 HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESU4 \| 2014-07-16 08:23:18 HD Request # 4 - Intraday download COMPLETE for /ESU4. Completion time: 0s \| 2014-07-16 08:23:18 Real-time Intraday chart data file updates started for /ESU4 \| 2014-07-16 08:23:18 TD Ameritrade old streamer request #17 completed. \| 2014-07-16 08:23:19 TD Ameritrade: Streamer request #19 sent. \| 2014-07-16 08:23:20 TDA Streamer Server Response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. \| 2014-07-16 08:23:20 TDA Streamer Server Response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. \| 2014-07-16 08:23:20 TDA Streamer Server Response: STREAMER_SERVER_ID. Additional text: 03-2 \| 2014-07-16 08:23:20 The /esu4 emini looks like it is delayed or not working the other symbols like iwm is working fine. Also every time i log on a log is generated is that supposed to happen every time. Mike B

[2014-07-16 17:02:36] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You cannot get futures data from TD Ameritrade unless you use the Sierra Chart Real-time and Historical Exchange Data feed. More information about this can be found in step 12 here: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-16 17:03:17

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