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Date/Time: Wed, 27 Nov 2024 02:25:35 +0000



error message during trading

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[2023-09-26 14:46:47]
User305655 - Posts: 2
I rec'd the message below while trading:

New order rejected - Order rejected - reason:<h3>Action Required</h3><br>We have identified certain information on your account that needs to be confirmed or corrected in order to<br>avoid a possible trading disruption. Please click <a href="sso://action=ACCT_MGMT">here</a> to review this information. Internal Order ID: 16556. Service Order ID: 1800. Symbol: MES-202312-CME-USD. Account: xxxxxxxx | 2023-09-26 14:43:27.382 *



please help me on how I can fix this? I have removed the account#
THanks
[2023-09-26 16:11:16]
John - SC Support - Posts: 36309
You need to ask your broker about this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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