Support Board
Date/Time: Wed, 27 Nov 2024 02:23:56 +0000
connection problem
View Count: 222
| [2023-09-25 14:09:42] |
| User928103 - Posts: 11 |
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Dear Support, today I renewed my subscription to version 11, but since the account verification expired on July 31st, the Sierra platform does not enable me. I kindly ask you to resolve the inconvenience. Best regards |
| [2023-09-25 17:59:04] |
| John - SC Support - Posts: 36309 |
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You need to connect your Sierra Chart to your live, funded, futures trading account. This is not something we do for you. If you need help with the instructions to connect to a specific service, then let us know what service/broker you are using and we can point you to the proper instructions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-26 07:08:23] |
| User928103 - Posts: 11 |
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I am actually with Dorman Trading ad I connect with TT Order Routing. Any problem whit this one or I need to switch to Teton ? |
| [2023-09-26 09:23:06] |
| Sierra_Chart Engineering - Posts: 17190 |
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Sierra Chart no longer supports TT order routing. So you must move to Teton order routing. Instructions: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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