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Direct MessagesDate/Time: Mon, 16 Sep 2024 19:14:40 +0000
unable to connect after trial ended
View Count: 871
| [2014-07-16 13:33:10] |
| User53196 - Posts: 13 |
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my trial ended and I paid for the next month, but message says usasge is up and no connection. what do I do?
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| [2014-07-16 14:41:36] |
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We see you have logged in after the payment. Restart Sierra Chart. If you still have a problem, we need to see a copy of the Message Log. Here are the instructions to post it: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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