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Date/Time: Wed, 27 Nov 2024 04:29:03 +0000



opening after softweare update

View Count: 223

[2023-09-20 11:51:49]
KyleK - Posts: 28
After updating to new software version Sierra chart will not open. No error message and softw3are shuts down.
[2023-09-20 13:13:54]
Sierra_Chart Engineering - Posts: 17190
Are you able to see the Sierra Chart Login Window?


If so, then the first thing we want you to do, is run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

If you are still having the problem let us know and we can give you a call to look into the issue. Make sure your current telephone number is set here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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