Support Board
Date/Time: Wed, 27 Nov 2024 04:41:08 +0000
Delayed qutoe
View Count: 228
| [2023-09-18 03:09:50] |
| User447693 - Posts: 24 |
|
I got an email that I will have only live data till the 19th due to not having a live account I have an accoun t with Stage 5. I changed laptops looks like I dont have it. Please advice, why sierra shows AC134601 not having a live account. |
| [2023-09-18 16:17:04] |
| John - SC Support - Posts: 36309 |
|
You have not connected your Sierra Chart software to your Stage 5 account in order to update the "Verified Until" date. It is not enough to just have the account, you actually need to connect to it at least once a month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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