Support Board
Date/Time: Wed, 27 Nov 2024 04:50:19 +0000
volume/bid ask in reply. Chart Dom
View Count: 265
| [2023-09-17 02:11:02] |
| MSHN - Posts: 1 |
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Hi, I have question about two different issues(: Chart DOM is not showing the resting orders correctly (live session), see attached video. DOM works okay on IBRK tradestation(I have level2 data from IBRK) Second is that when I turn on volume or bid/ask indicator in market reply it does not show anything. Is there some setting that needs to be changed to save the volume and bid/ask data for market reply |
Private File |
| [2023-09-18 15:43:37] |
| John - SC Support - Posts: 36309 |
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We do not know why this would be occurring. Our only suggestion is to ensure that you are on the most recent "Stable" version of TWS and on the most recent version of Sierra Chart (2547). You can update your Sierra Chart by using the following instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-19 17:27:47] |
| Sierra_Chart Engineering - Posts: 17190 |
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Sierra Chart provides no technical support for this at all: Chart DOM is not showing the resting orders correctly (live session),
You need to use Sierra Chart data for this: Second is that when I turn on volume or bid/ask indicator in market reply it does not show anything. Is there some setting that needs to be changed to save the volume and bid/ask data for market reply You need to use this data feed: Denali Exchange Data Feed You are able to use it with Interactive Brokers. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-19 17:28:59
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