Support Board
Date/Time: Wed, 27 Nov 2024 04:58:10 +0000
Tick Data not matching
View Count: 355
| [2023-09-15 21:51:17] |
| User373245 - Posts: 42 |
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I have two different computers running on the same account. We have the ability to have 3 in our subscription and the tick data does not match. Data trade services config is identical. Chart setting from the main interface 3 over from top file, edit, chart- all settings match. And right click chart settings all configurations match. They are transfer charts and everything else, all studies match even went through the individual chart and settings and all settings and configuration match. It's significantly off by 200 ticks. Both have current version downloads. One is a windows and one APPLE very different CPU. Would that have something to do with it. Or is there another spot configuration?
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| [2023-09-16 00:37:53] |
| cmet - Posts: 552 |
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Do you have the exact same number of days loaded? The same session/start times? Same setting for "new bar on session start"? |
| [2023-09-16 00:54:10] |
| User373245 - Posts: 42 |
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Session times match but days to load might be different??? I will take a look?
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| [2023-09-16 01:19:40] |
| User373245 - Posts: 42 |
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That all matches also?? It's also from the tick volume study as well. And those configuration all match
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| [2023-09-16 15:03:14] |
| cmet - Posts: 552 |
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Only other thing I can think of is the Intraday Data Storage Time Unit setting in Data/Trade Service Settings. You want this set to 1 tick. Otherwise, this page might help: Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent |
| [2023-09-16 15:39:16] |
| Sierra_Chart Engineering - Posts: 17190 |
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Refer to: Working With Charts: Resolving Differences of Chart Bars Between Charts And also refer to: Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-18 16:18:06
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