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Date/Time: Wed, 27 Nov 2024 06:35:12 +0000



Data didn't load properly

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[2023-09-12 07:19:14]
User296553 - Posts: 17
9-4 Monday Nas100, it stopped sending bars while I looked into MT5 and it's working properly(market is open),

Just meant to ask, is this normal or why does it happen? or can I prevent it from happening in the future?

thanks for the great support
imagescreenshot error II.png / V - Attached On 2023-09-12 07:16:36 UTC - Size: 33.21 KB - 79 views
[2023-09-12 10:16:33]
Sierra_Chart Engineering - Posts: 17190
This data comes from FXCM and it means that FXCM did not transmit data for this symbol at that time. There is nothing we can do about this. And it can happen in the future.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-12 10:16:50

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