Support Board
Date/Time: Tue, 26 Nov 2024 06:47:20 +0000
Footprint chart not showing bars, colors and data
View Count: 385
| [2023-09-11 22:59:18] |
| User267549 - Posts: 2 |
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Footprint chart not showing bars and delta etc. I have tried everything and seem to struggle to get to show up. |
 Screenshot 2023-09-11 185508.png / V - Attached On 2023-09-11 22:58:01 UTC - Size: 33.05 KB - 104 views |
| [2023-09-11 23:20:53] |
| Sierra_Chart Engineering - Posts: 17179 |
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Your current Service Package does not support the Numbers Bars studies. We have given you a 30 day evaluation of the highest service package 12 for now. You will need Service Package 11 after that: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-11 23:21:03
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| [2023-12-26 21:53:34] |
| User267549 - Posts: 2 |
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Good Evening, How do I get the footprint chart not showing bars and delta etc? Doesn't look like it's working. Thank you for helping |
| [2023-12-27 04:48:52] |
| Sierra_Chart Engineering - Posts: 17179 |
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We are not understanding this. Post an image of the chart that you have an issue with following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-27 04:49:08
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