Support Board
Date/Time: Wed, 27 Nov 2024 00:25:50 +0000
Eurex and Euronext miss historical data
View Count: 1112
| [2014-07-14 23:54:49] |
| User25540 - Posts: 22 |
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Hello, I'm a CQG user. DAX, Euro STOXX 50 and CAC40 miss historical data from 7/14 14:30 GMT to 16:45 GMT. Could you check it? Thank you. |
| [2014-07-15 00:00:45] |
| User25540 - Posts: 22 |
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Another period with problem is from 18:30~20:40.
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| [2014-07-15 00:05:25] |
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Yes we are aware of this. We will have all of the data patched by the morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-15 02:06:03] |
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The missing data for DAX, Euro STOXX 50 and CAC40 has now been patched. Re-download the data following the instructions in help topic 7.1: https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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