Support Board
Date/Time: Wed, 27 Nov 2024 07:47:55 +0000
Not able to connect to data feed after logging in on trading account.
View Count: 278
| [2023-09-11 13:54:10] |
| mvongvay - Posts: 4 |
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/Users/melvinvongvay/Desktop/Screenshot 2023-09-11 at 6.47.56 AM.png Hello I a using Apex but I have logged onto the Rithmic trading account with no solution to connecting to the data feed. |
| [2023-09-11 17:48:59] |
| John - SC Support - Posts: 36309 |
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Your "Verified Until" date is currently set to "2023-09-10", therefore you have not connected to your live, funded, futures trading account that will update this date. Or if you did, then for some reason it did not take care of this and you will need to do it again. You can view the "Verified Until" date for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you need help connecting to your live trading account, then let us know who the broker is and/or what trading service you are using. We can then point you to the proper instructions to ensure you are doing everything correctly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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