Support Board
Date/Time: Wed, 27 Nov 2024 07:35:49 +0000
[User Discussion] - Can not get Sierra Chart Market By Order Data
View Count: 271
| [2023-09-11 12:18:02] |
| User321347 - Posts: 1 |
|
Hello, did as described in https://www.youtube.com/watch?v=Bgb5RSc-tDw&t=604s Still no data. |
 Screenshot 2023-09-11 150649.png / V - Attached On 2023-09-11 12:16:33 UTC - Size: 6.42 KB - 78 views |
| [2023-09-11 17:12:20] |
| John - SC Support - Posts: 36309 |
|
One of the things to keep in mind is that you are only setup to get real-time data for the CME exchange (not the entire CME Group, just the CME Exchange). If you are looking at a chart for a symbol from another CME Group exchange, then you will not get the Market Depth data. What is the symbol of that the chart you showed? And the appropriate section of the documentation for missing market depth is found here: File Menu: Not Receiving the Full Number of Market Depth Levels For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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