Support Board
Date/Time: Wed, 27 Nov 2024 07:46:35 +0000
Missing 1 Week of data on the ES??
View Count: 261
| [2023-09-10 19:29:33] |
| User73472599 - Posts: 4 |
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Hi all, I have not used my Sierra Chart form about a week while I was on holiday. On logging back in, the application downloaded all of the historical data for the ES but there is about a week's worth of data missing between 25th August and 8th September. Attaching a screenshot of the Market Profile chart which shows this. I also can't seem to initiate a Chart Replay in this "missing" week. As an example, when I initiate Chart Replay for starting on 28th August at 02:00. The chart loads at the end of the day on 25th August. Attaching a screenshot which shows this as well. I haven't changed any settings so can't think what may have changed here. I just downloaded the latest version - 2543 - but the same thing happens. All help gratefully received. Thanks, Rob |
 Screenshot - Missing Days _Market Profile_2.jpg / V - Attached On 2023-09-10 19:26:36 UTC - Size: 681.63 KB - 79 views Chart Replay Not Working.jpg / V - Attached On 2023-09-10 19:26:40 UTC - Size: 789.24 KB - 73 views |
| [2023-09-10 22:10:48] |
| Sierra_Chart Engineering - Posts: 17191 |
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Follow the instructions here to download the missing data for a Continuous Futures Contract chart: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-11 21:07:03] |
| User73472599 - Posts: 4 |
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THANK YOU TEAM SIERRA CHART!!
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