Support Board
Date/Time: Wed, 27 Nov 2024 02:24:53 +0000
SC Historical Intraday Futures Data
View Count: 1079
[2014-07-14 17:26:22] |
User82419 - Posts: 4 |
Hi, You used to have an option called SC Historical Intraday Futures Data as the data feed option, which allowed people to replay intraday data. Was this option replaced by any other option please or it is not included in the demo version any more? Thanks |
[2014-07-14 17:42:50] |
Sierra Chart Engineering - Posts: 104368 |
The name of the Service you need to use is "SC Historical Data". This has replaced "SC Historical Intraday Futures Data". It is critical that you use two digit years. For example ESU14 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-07-14 17:49:03] |
User82419 - Posts: 4 |
Thanks for your response. The SC Historical Data work, but when I want to replay chart, it only shows 1 minute data, but not the tick data as it was in the SC Historical Intraday Futures Data. Is it possible to replay the tick data please?
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[2014-07-14 18:08:35] |
Sierra Chart Engineering - Posts: 104368 |
It is critical that you use two digit years. For example ESU14 . To make sure you have tick by tick data, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-07-14 19:22:21] |
User82419 - Posts: 4 |
I followed all the instruction on the webpage you sent me, but still can see only 1 minute graph instead of tick graph. Maybe I have some wrong settings on my Sierra chart. Is it possible to restore all the settings to "factory" settings or to uninstall it and install it again please?
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[2014-07-14 19:46:24] |
Sierra Chart Engineering - Posts: 104368 |
What is the exact symbol of the chart. We need to know the exact symbol. Definitely no need to uninstall. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-07-15 19:14:44] |
User82419 - Posts: 4 |
I restarted the computer and it works now. Maybe that was needed after updating to the new version of Sierra Chart. Thanks for your support.
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