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Date/Time: Wed, 27 Nov 2024 08:25:30 +0000



Es not downloading all days

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[2023-09-04 20:10:01]
Amberstone Investments - Posts: 4
Hello, i use topStep trading account ,few weeks ago my ESU3 was right the data was downloading correctly, we start september and the when i enter the contract, it only download until june 12, when i go to footprint its the same thing, i try the december conctract, it work for the charts but in footprint shows almost 0 volume
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imageScreenshot 2023-09-04 210912.png / V - Attached On 2023-09-04 20:09:36 UTC - Size: 29.92 KB - 81 views
imageScreenshot 2023-09-04 210858.png / V - Attached On 2023-09-04 20:09:43 UTC - Size: 32.93 KB - 77 views
[2023-09-05 15:41:24]
Sierra_Chart Engineering - Posts: 17191
Refer to the information here regarding Rithmic historical data:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy

To solve the problem, you need to go here and complete the market data agreements and activate the CME exchange:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-05 15:41:57

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