Support Board
Date/Time: Wed, 27 Nov 2024 08:25:30 +0000
Es not downloading all days
View Count: 240
[2023-09-04 20:10:01] |
Amberstone Investments - Posts: 4 |
Hello, i use topStep trading account ,few weeks ago my ESU3 was right the data was downloading correctly, we start september and the when i enter the contract, it only download until june 12, when i go to footprint its the same thing, i try the december conctract, it work for the charts but in footprint shows almost 0 volume
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[2023-09-05 15:41:24] |
Sierra_Chart Engineering - Posts: 17191 |
Refer to the information here regarding Rithmic historical data: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy To solve the problem, you need to go here and complete the market data agreements and activate the CME exchange: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-05 15:41:57
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