Support Board
Date/Time: Wed, 27 Nov 2024 08:26:26 +0000
Unable to trade using CQG WebAPI
View Count: 314
| [2023-09-04 03:27:39] |
| User374327 - Posts: 3 |
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I am not able to get real-time data for trading. I believe I already paid for the Denali Exchange Data Feed. I used to be able to trade with my trading account back in May 2023, but now I am getting "Real-time market data only supported with Sierra Chart data feed for symbols F.US.CA6U23. ID:3. Please help. Thanks |
Private File |
| [2023-09-05 21:18:21] |
| John - SC Support - Posts: 36309 |
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That message will come up if you are trying to get data for the CME Group or EUREX from CQG. We do not have support for these exchanges from CQG, therefore you would have to use our Denali Exchange Data Feed for this data. We see you have activated the Denali Exchange Data Feed for the CME Group data, so you should not be having any issues at this time. If you are still having a problem then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-05 21:26:32] |
| User374327 - Posts: 3 |
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Thank you. It worked when I activated Denali Exchange Data Feed.
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