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Date/Time: Wed, 27 Nov 2024 08:41:19 +0000



Trade order error

View Count: 250

[2023-08-30 17:38:53]
User338653 - Posts: 12
Hi,

I'm getting the following errors when trying to enter trades - Attached are the pics

Thanks!
imageScreenshot 2023-08-30 182650.png / V - Attached On 2023-08-30 17:38:31 UTC - Size: 19.96 KB - 68 views
imageScreenshot 2023-08-30 182616.png / V - Attached On 2023-08-30 17:38:36 UTC - Size: 77.78 KB - 69 views
[2023-08-30 17:56:17]
John - SC Support - Posts: 36309
You are having trouble connecting to the Rithmic server. This is not a Sierra Chart specific issue - you either are having a local connectivity issue, or Rithmic is having an issue, possibly with the one server or maybe others - we do not know where the issue is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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