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Date/Time: Wed, 27 Nov 2024 00:27:19 +0000



Account balance difference between different sources

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[2014-07-14 09:44:00]
User25311 - Posts: 32
Hi

1-I started with a 6.000€ account (I started with FXCM broker and Sierra Chart at same time. And I have no traded with other software, only with SC)

2-After trades, the "Trades" tab in "Trade Activity Log" window show a 7,30€ "Cum P/L" in the last trade

3-In the "Cash Balance" cell of the "Balance" tab of the "Orders and Positions" window I have a 6.000,8€ cash balance.

4-In my broker report I have a 6.064€ balance

*I have never used the simulated trading functionality

Why happens? And, how can I solve that?
[2014-07-14 09:51:22]
Sierra Chart Engineering - Posts: 104368
2. What is the symbol you are trading? The Profit/Loss may be in a different currency. Refer to this help topic:
https://www.sierrachart.com/index.php?page=helpdetails77.html

In the case of Forex trading, the Profit/Loss currency will be the last three characters of the symbol.

3. Do you see this same balance after you select File >> Disconnect and File >> Connect to Data Feed ?


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-07-14 10:56:19]
User25311 - Posts: 32
Well, the difference beetwin FXCM account report and Sierra Chart "Cash Balance" tab is solved. THANKS.

But, nonetheless, the "Cump P/L" of the Trade Log is showing 7,30 yet (and thats incorrect). I think is possible that it has an explanation in the image I attached.
In that image we can see there is an open position in XAUUSD, but I already closed it (and if I look at the "Positions" tab I confirm it...).

¿?

Thanks
Date Time Of Last Edit: 2014-07-14 11:02:31
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[2014-07-14 14:11:46]
Sierra Chart Engineering - Posts: 104368
The incorrect Trade Position Open Quantity you see is only on the Trade Stats for Charts tab and that is possible to be inaccurate due to incomplete or inaccurate fill data.

For documentation for that tab and how to clear the Trade Activity data to reset the position back to zero, refer to:
https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#ChartTradeStatsTab
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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