Support Board
Date/Time: Wed, 27 Nov 2024 00:23:17 +0000
To check if I am verified as a Non professional Account
View Count: 528
| [2023-08-24 09:57:54] |
| ElsonJr - Posts: 5 |
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Hi, I have signed the non professional agreement, input my IBKR trading account number and IBKR clearing firm. How can i check if i am verified as a non professional trading account? |
| [2023-08-24 15:44:31] |
| Sierra_Chart Engineering - Posts: 17187 |
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The next thing you need to do is to connect Sierra Chart to your Live Interactive Brokers account: Interactive Brokers Trading Service: Setup Instructions But to continue with this you do need a paid account: Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password if necessary. 2. Choose the particular Service Package and the number of Months that you want and press the "Update/Set" button. If you are on a Trial, you will first need to add sufficient credit to your account to pay for the chosen Service Package/Months. In this case, refer to the step below. Once that is done you can then choose the Service Package and number of Months. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-01 06:08:29] |
| ElsonJr - Posts: 5 |
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Hi Sierra chart, I have refer to the Easy Solution to CME Funded Trading Account Requirement and created a Funded Edge Clear Dorman account to qualify for Non professional CME group. I tried to connect to my Dorman account but I got the Message: No Trade Account assgined I have purchased the the CME Data but am still getting the delayed data, Please help. Date Time Of Last Edit: 2023-09-01 06:08:54
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| [2023-09-01 14:27:49] |
| John - SC Support - Posts: 36309 |
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The error "No Trade Account Assigned" means that either your account has not been fully setup yet, or that it was not setup correctly (something wrong with the Account Name). You need to check with your broker to verify if everything has been completed and done properly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-09-02 08:13:01] |
| ElsonJr - Posts: 5 |
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Hi Sierra Chart, I have connected my Dorman trading account. Do i need to purchase service package in order to activate live data? |
| [2023-09-05 20:36:58] |
| John - SC Support - Posts: 36309 |
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In general, you do have to have a Service Package active in order to use Sierra Chart. In order to be able to get real-time data and to be able to connect to a trading account, you need to be on one of the "Integrated" packages, which you currently are. For information, refer to the following: Description of Service Packages and Pricing: Integrated Packages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-04 12:45:05] |
| Thomas SIMON - Posts: 1 |
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Hi Sierra charts, I would like to know if my AMP futures account is verified. Because while going to the activating page of the Denali data feed, the “verify trading account” sections shows : was verified till :0000-00-00 [expired]. Therefore, is their a problem or is it just normal for now ? |
| [2023-10-04 13:31:06] |
| Sierra_Chart Engineering - Posts: 17187 |
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Yes we show the verification is until November 3.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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