Support Board
Date/Time: Wed, 27 Nov 2024 11:54:39 +0000
Problems installing Sierra Chart
View Count: 440
| [2023-08-24 09:21:02] |
| GabiGj - Posts: 4 |
|
Hello, Firstly, thank you for your help. I am trying to install Sierra Chart into my PC. However, after a few minutes of downloading a window pops up saying. "Error saving downloaded files to local system. Stopping Installation. Check log. Press Install to retry. I am using a windows 11 version that I downloaded through Parallels on my Mac. Any help would be greatly appreciate it, thank you again, looking forward to an answer. |
| [2023-08-24 15:40:23] |
| Sierra_Chart Engineering - Posts: 17191 |
|
We need to see the entire Installer Log. Instructions: Software Download: Providing Installer Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-24 16:11:13] |
| GabiGj - Posts: 4 |
|
Here you have, thank you for your help.
|
Private File |
| [2023-08-24 16:17:02] |
| John - SC Support - Posts: 36309 |
|
This is a problem with how the emulator you are using handles the file system. You need to use the Zip installer to get the program installed. Refer to the following: Software Download: Sierra Chart Zip Installer For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: