Support Board
Date/Time: Wed, 27 Nov 2024 11:56:39 +0000
Data feed permision denied
View Count: 273
| [2023-08-24 07:00:41] |
| User629436 - Posts: 2 |
|
Hello, I have packahe 11 and I am using denali data feed to trade with my live accoun, my Broker is AMP Futures. This works fine. The issue comes when I try to trafe with my Apex evaluation account....an error pops up saying than permission is denied. I red the "easy solutions" on your page but I am not able to fix it out....what do I have to do to to make it work properly? Thank you for your help. Jon. |
| [2023-08-24 15:51:15] |
| John - SC Support - Posts: 36309 |
|
We are not sure if you looked at the correct section. For the Permission Denied error from Rithmic, refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure If you are getting the data you need for your APEX trading from our Denali feed, then remove Username/Password information in the "Data/Trade Service Settings" for the Rithmic data as you do not need this, and typically the Permission Denied is due to that information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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