Support Board
Date/Time: Wed, 27 Nov 2024 10:42:24 +0000
No Service List under Rithmic Direct DTC
View Count: 316
| [2023-08-21 17:35:44] |
| Ragy - Posts: 29 |
|
Hello When I go to Global Settings>> Data/Trade Service Setting, when selecting Rithmic Direct - DTC, there is nothing showing under Server (List). I am using Apex on prior version on Sierra with no problem. I have recently moved the data folder to a new drive due to space requirements, and downloaded a new instance of Sierra, but I can not connect to Rithmic/Apex on this new version. Any idea why? Thanks! |
 Rithmic - No Service List.PNG / V - Attached On 2023-08-21 17:35:20 UTC - Size: 62.65 KB - 74 views |
| [2023-08-22 14:29:24] |
| John - SC Support - Posts: 36309 |
|
After you select "Rithmic Direct - DTC" for the Current Selected Service, you need to close the Data/Trade Service Settings Window, wait 5 seconds, and then open the Data/Trade Service Settings window again and the server list will be filled out. Refer to steps 8, 9, and 10 of the Rithmic Setup Instructions at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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