Support Board
Date/Time: Wed, 27 Nov 2024 13:00:47 +0000
Custom Studies not Loading with Updated Live Data
View Count: 850
| [2023-08-10 20:12:28] |
| itsAloading - Posts: 3 |
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Upon getting Denlai live data my custom studies are no longer working, It loads with an expired ES contract on the chart upon changing the symbol I lose many of the studies. Ive noticed the studies are here but at the prices from the chart my chartbook loads with. How do I fix this?
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| [2023-08-10 21:13:59] |
| John - SC Support - Posts: 36309 |
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A study, or studies, are set to "Automatic" scaling which is causing a wider range of the scale to show up than it should. You would have to figure out what study(s) are doing this and change their scale (make it Same as Region) or remove them. Refer to the following: Chart Scale and Scale Adjusting: Basing Scale Only on Price Bars For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-10 23:20:00] |
| itsAloading - Posts: 3 |
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Ive done so and no luck, when i go to my studies I can see that the old data is showing for them and not the new contract for this month. Not sure if its pulling historical old data instead of the new live feed data from F.US.EPu23
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| Screenshot_2456.png / V - Attached On 2023-08-10 23:16:56 UTC - Size: 187.68 KB - 82 views |
| [2023-08-11 12:43:09] |
| John - SC Support - Posts: 36309 |
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Either that is part of the "Short Name" that has been entered for the study, or the study is a "Study/Price Overlay" and that study is referencing a chart that is set to the ESZ22-CME symbol.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-14 02:08:43] |
| itsAloading - Posts: 3 |
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How could i go about fixing that?
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| [2023-08-14 15:26:55] |
| John - SC Support - Posts: 36309 |
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If it is just the "Short Name", then you need to pull up those studies and change the "Short Name". Refer to the following: Chart Studies: Settings and Inputs Tab >> Short Name If the study is a "Study/Chart Overlay" then you need to find the chart that it is referencing and either update the chart, or change the "Study/Chart Overlay" to reference a chart and study that is setup as you want it. Refer to the following: Study/Price Overlay Study For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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