Support Board
Date/Time: Wed, 27 Nov 2024 13:00:57 +0000
OPEN OLD CHART
View Count: 364
| [2023-08-10 13:46:53] |
| User805074 - Posts: 29 |
|
Cannot open or convert old graphic As indicated in the help documentation, I have installed another version of Sierra Chart the 2204, to open this chart of the year 2017, and save it to open it with the version 2514, but I get the error: Encountered invalid field code (226) while reading Chartbook file: C:\SierrChartReviewTest.cht | 2023-08-10 15:17:27.111 * I have also installed version 2365, and I get the same error, can you convert the chart for me, thanks. |
 Image1.jpg / V - Attached On 2023-08-10 13:45:13 UTC - Size: 193.71 KB - 86 views  SierraChartReviewTest.cht - Attached On 2023-08-10 13:45:54 UTC - Size: 484.75 KB - 241 views Private File |
| [2023-08-10 14:21:40] |
| John - SC Support - Posts: 36309 |
|
Sorry, but either that chartbook is either too old, or it is corrupted. We are not able to open it and recover anything from it ourselves.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-11 10:42:18] |
| User805074 - Posts: 29 |
|
Thanks.
|
To post a message in this thread, you need to log in with your Sierra Chart account: